Refund / Replacement Policy

REFUND / REPLACEMENT POLICY

At BlinkBazar, we want you to have a smooth shopping experience. Please read the following policy carefully before requesting a return, replacement, or refund.

1. 5-DAY REFUND / REPLACEMENT POLICY

We offer a 5-day Refund / Replacement Policy.

You have 5 days from the date of delivery to request a return or replacement. The delivery date is considered Day 1.

To be eligible for a replacement, the product must:

  • Be in the same condition as received.

  • Be unused and unworn.

  • Have all original tags intact, wherever applicable.

  • Have the original product packaging intact.

  • The box/package placed inside the courier bag must not be torn, cut, or opened, except for the outer courier tape required to access the parcel.

2. MANDATORY EVIDENCE FOR RETURN / REPLACEMENT

The following evidence is mandatory for all return/replacement requests:

  1. Parcel Opening Video: A clear, continuous video showing the opening of the delivered parcel.

  2. Proof of Purchase: Order details, invoice, or packing/shipping label.

  3. Non-Electronic Products: Clear photographs showing the complete product.

  4. Electronic Products: A clear video demonstrating that the product is not working after following the instructions provided on the product packaging or by our Customer Care team.

Requests without the required evidence may not be eligible for return or replacement.

3. DAMAGED, DEFECTIVE OR WRONG PRODUCT

Products received in a damaged, defective, or incorrect condition may be eligible for a free replacement, subject to verification.

For an eligible replacement, customers may choose:

  • The same design/variant/size, subject to availability; or

  • Another design/variant/size of the same product, subject to availability.

4. HOW TO REQUEST A REPLACEMENT

To request a return or replacement, please contact us at:

Email: blinkbazar08@gmail.com

Please include your order number, required evidence, and a brief description of the issue.

Once your request is reviewed and approved, we will arrange a reverse pickup of the product, generally within 2–3 business days.

The replacement order will be shipped after the returned product has been successfully picked up and received/processed as applicable.

5. WRONG PRODUCT / EMPTY PARCEL

Please record a clear opening video of the parcel and inspect your order immediately after delivery.

If you receive:

  • A wrong product

  • A damaged product

  • A defective product

  • An empty parcel

  • A missing item

please contact us as soon as possible with the required evidence so that we can investigate the issue and assist you.

6. NON-RETURNABLE ITEMS

Certain products may not be eligible for return or replacement, including:

  • Products that have been used, worn, altered, or damaged after delivery

  • Products without required tags or original packaging

  • Products for which the mandatory evidence is not provided

  • Personalized or customized products, where applicable

  • Products specifically marked as non-returnable

  • SALE items, unless otherwise stated by BlinkBazar

Additional product-specific exclusions may apply and will be mentioned on the relevant product page where applicable.

7. REFUND POLICY

If a return is approved and a refund is applicable, we will initiate the refund after the returned product is received at our warehouse and inspected.

Approved refunds will generally be processed through UPI or Net Banking, as applicable.

Once the refund is initiated, it may take approximately 5–7 business days to reflect in the customer's bank account, depending on the customer's bank or payment service provider.

8. CUSTOMER COMMUNICATION

All important communication regarding returns, replacements, refunds, and order-related matters may be provided through email and/or SMS.

Contact Us

Store Name: BlinkBazar
Email: blinkbazar08@gmail.com